Terms of Service

Last updated: June 24, 2026

These Terms of Service ("Terms") govern your access to and use of PeelBoard, a shop management platform operated by PeelBoard LLC ("PeelBoard," "we," "us," or "our"). By creating an account or using the platform, you agree to these Terms in full.

1. Who These Terms Apply To

These Terms apply to shop owners, staff members, and anyone else who accesses or uses the PeelBoard platform at app.getpeelboard.com or any associated pages ("the Service"). If you are using PeelBoard on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Account Registration

To use PeelBoard you must create an account with a valid email address. You are responsible for:

Keeping your login credentials secure and confidential
All activity that occurs under your account
Notifying us immediately at admin@getpeelboard.com if you suspect unauthorized access

You must be at least 18 years old to create an account.

3. Subscription and Billing

PeelBoard is a paid subscription service. By subscribing, you authorize us to charge your payment method on a recurring basis for the plan you selected. All fees are:

Charged in US dollars
Non-refundable except as required by law or at our sole discretion
Subject to change with 30 days' written notice

If a payment fails, we may suspend your account until payment is resolved. You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.

4. Acceptable Use

You agree to use PeelBoard only for lawful business purposes. You may not:

Use the platform to send unsolicited or harassing communications to customers
Collect customer information through PeelBoard for purposes other than managing your shop
Attempt to reverse-engineer, copy, or resell any part of the platform
Upload malicious code, spam, or content that violates any applicable law
Share your account credentials with unauthorized third parties
Use PeelBoard in a way that could damage, disable, or overload our infrastructure

5. Customer Data and SMS Messaging

When customers submit information through your PeelBoard-powered forms, that data is stored in your account for you to manage your business. You are responsible for:

Using customer phone numbers and email addresses only to communicate about their service with your shop
Complying with all applicable laws regarding SMS marketing and customer communications (including TCPA in the United States)
Honoring opt-out requests promptly when customers reply STOP to any SMS message

PeelBoard provides the infrastructure for messaging but you, as the shop owner, are the sender of record for all communications to your customers.

6. Payments Processed Through the Platform

PeelBoard integrates with Stripe to allow your customers to pay invoices online. When you connect a Stripe account, you agree to Stripe's Terms of Service in addition to these Terms. PeelBoard does not hold, process, or have access to customer payment card data. All payment processing is handled directly by Stripe.

7. Intellectual Property

PeelBoard and all associated software, designs, and content are owned by PeelBoard LLC. Your subscription grants you a limited, non-exclusive, non-transferable license to use the platform for your business. You retain ownership of all customer data and business content you enter into the platform.

8. Uptime and Service Availability

We aim to keep PeelBoard available at all times but do not guarantee uninterrupted access. We may perform maintenance, apply updates, or experience downtime beyond our control. We will provide advance notice of planned maintenance when possible.

9. Limitation of Liability

    To the maximum extent permitted by law, PeelBoard LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost customers, or data loss — arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
  

Our total liability to you for any claim arising from these Terms or your use of PeelBoard shall not exceed the amount you paid us in the three months preceding the claim.

10. Disclaimer of Warranties

PeelBoard is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, secure, or meet your specific requirements.

11. Termination

You may cancel your account at any time. We reserve the right to suspend or terminate your account without notice if you violate these Terms, engage in fraudulent activity, or use the platform in a way that harms other users or our infrastructure. Upon termination, your access to the platform will end. We will retain your data for 30 days after termination in case you choose to reactivate, after which it may be permanently deleted.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and notify active subscribers by email. Continued use of PeelBoard after updated Terms are posted constitutes your acceptance of the changes.

13. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in South Carolina.

14. Contact

For questions about these Terms, contact us at:

Email: admin@getpeelboard.com
Website: getpeelboard.com